IT support built for childcare centres
You didn’t get into childcare to troubleshoot printers. But here you are, again, resetting passwords, waiting on hold with your software vendor, and wondering if the backup actually ran last night. Your centre holds sensitive data about children, families, and staff. CIO Tech manages your IT so you can manage your centre.
You’re running a centre and an IT department
Most childcare directors wear twenty hats. IT shouldn’t be one of them. But when there’s no dedicated IT person, these problems build up quietly until something breaks.
No one else to call
The printer stops working. The iPad won’t sync. Xplor throws an error during sign-in. There’s no IT team, there’s just you, trying to fix it between parent pickups and staff meetings. Every hour you spend on IT is an hour away from the children and families you’re here to support.
Children’s records on borrowed time
Enrolment forms, medical details, custody arrangements, Medicare numbers, emergency contacts. You hold more sensitive data than most businesses your size, and it’s probably sitting on a single computer with no tested backup and no security policy. One ransomware email is all it takes.
IT always loses the budget fight
Staffing ratios, learning resources, maintenance. IT always falls to the bottom of the list. You know you should invest in better systems, but every dollar is already committed. The result: aging hardware, no security controls, and a growing feeling that you’re one incident away from a real problem.
IT that understands how childcare centres work
CIO Tech works with childcare centres across Sydney. We know your software, your workflows, and the data you need to protect. Here’s what changes when you have a proper IT team behind your centre.
Xplor, QikKids, Kidsoft, handled
We support the platforms childcare centres actually use. Sign-in kiosks, parent communication apps, CCMS reporting. We keep them running, updated, and integrated with the rest of your systems. When something breaks, you call us instead of spending an hour on hold with a vendor who doesn’t understand your setup.
Essential Eight protection as standard
Every CIO Tech Assured plan includes Essential Eight controls, eight security measures recommended by the Australian Cyber Security Centre. We add EDR that detects ransomware on your devices before it spreads, and 3-2-1 immutable backups (three copies, two storage types, one offsite, none of it alterable by an attacker). Your enrolment records, medical files, and family details are properly protected.
Built for 10–30 staff, not 500
Large IT companies treat small organisations as small accounts. You get a ticket number and a queue. CIO Tech Assured is built for businesses your size. When you call, you get an engineer who knows your setup, your software, and your centre’s name. Published pricing starts from $500/month, no hidden costs, no surprises.
Local team, on-site when you need it
CIO Tech is based in Bella Vista, in the heart of Western Sydney. When something needs hands-on attention, we drive over. No offshore helpdesk, no interstate call centre. A local team that shows up.
Security that matches the sensitivity of your data
Childcare centres handle data about children. That carries a higher duty of care than a typical small business. CIO Tech builds four layers of protection around your centre, all included as standard.
Essential Eight controls
Eight security controls from the Australian Cyber Security Centre, covering patching, admin access restrictions, multi-factor authentication (a second verification step when logging in), and application control. These block the most common attacks before they reach your systems.
EDR on every device
Endpoint Detection and Response monitors every computer and device in your centre for suspicious behaviour. If ransomware tries to encrypt your files, EDR detects it and isolates the device automatically, in real time.
Immutable backups, tested monthly
Three copies of your data. Two different storage types. One copy offsite. All immutable, meaning no attacker can alter or delete them. And we test restores every month, because a backup that has never been tested is not a backup.
Microsoft 365 hardening
Most email attacks target Microsoft 365. We harden your tenant with multi-factor authentication, anti-phishing protections, Safe Links and Safe Attachments, and SPF/DKIM/DMARC alignment (email authentication standards that stop attackers from impersonating your domain). Your staff’s inboxes become significantly harder to compromise.
We do not promise to eliminate risk. Nobody can. What we do is implement the controls that significantly reduce your exposure to the attacks that actually hit small organisations in Australia, and verify those controls are working every month.
Learn more about our cybersecurity approachThe same security depth, the same local team
We work with childcare centres, medical practices, law firms, and community organisations across Sydney. Every client gets the same security depth and the same local team.
CIO Tech
Bella Vista, Western Sydney
Essential Eight
Implemented across every Assured plan
Western Sydney
Local Bella Vista team, on-site capable
Published pricing
From $500/month, no surprises
Stop putting off IT that works
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